There’s little doubt that banking has modified over time. However one factor that has remained fixed is the need of shoppers to obtain quick, high-quality service with out a whole lot of trouble.
Assembly that want is a major purpose why The First Nationwide Financial institution has remained certainly one of Acadiana’s strongest monetary establishments since 1905. With eight places, together with its latest one in Lafayette, First Nationwide has tailored to new methods of doing enterprise whereas maintaining its core rules intact.
“We expect nearly all of our success comes from the private service our clients obtain,” stated Damon Migues, CEO and President of The First Nationwide Financial institution. “I name it the working folks’s financial institution. We’re right here to serve folks. Our staff come to work every day with the principle focus of serving to everybody. We pleasure ourselves on our customer support and our willingness to go above and past.”
The unique First Nationwide location opened on Major Road in Jeanerette on June 3, 1905. In the present day, the financial institution’s major workplace continues to be in that constructing, which has been expanded by the years. The primary location is now 12,000 sq. ft with a drive-thru possibility. There may be now a second drive-thru location in Jeanerette, in addition to full service workplaces in New Iberia, Franklin, Baldwin, Loreauville, Morgan Metropolis and Lafayette.
Migues stated one frequent false impression is that small, group banks corresponding to First Nationwide wouldn’t have the power to supply the identical sort of banking providers as bigger establishments. Nonetheless, that’s not the case. For instance, First Nationwide affords checking, financial savings and mortgage choices for each private and enterprise clients, in addition to agriculture loans. There are additionally choices for on-line banking and invoice pay, cell banking and invoice pay, industrial examine deposit for companies, free ATM utilization, fraud safety, payroll providers for companies and extra. First Nationwide can be capable of supply residence, auto, private and enterprise loans.
The workers are led by financial institution officers who’ve a mixed 375 years of economic expertise, which permits them to supply options that go above and past the norm.
As soon as a buyer is established, Migues stated many are gravitating to First Nationwide’s cell app to deal with their transactions. He estimated that about 80 to 85 % of First Nationwide’s on-line transactions at the moment are achieved by the app.
“The cell app is among the issues we’re most happy with,” he stated. “Plenty of youthful individuals are extra know-how savvy, however I’ve observed lots of our older clients will do on-line banking as effectively. We actually strived to create an app that’s simple for anyone to make use of.”
However there are nonetheless individuals who want to do enterprise in individual, which First Nationwide welcomes. Final July, it opened its first Lafayette location on Camellia Boulevard after financial institution officers famous extra Lafayette Parish clients selecting to do enterprise with them.
“Most likely 1 / 4 of our whole portfolio and mortgage base is in Lafayette Parish,” Migues stated. “It may be somewhat tougher to do enterprise on the deposit facet from such a distance. We noticed our clients loved the relationships we had with them, and since we had a rising presence in Lafayette, we needed so as to add that in-person possibility for them that’s nearer to their residence or enterprise.”
The financial institution is in the identical constructing as a brand new PJ’s Espresso, and Migues stated it isn’t uncommon to seek out clients having fun with a espresso whereas they conduct enterprise.
“Including Lafayette was an excellent transfer for us,” Migues stated. “We weren’t capable of do the grand opening we had hoped for final yr, however we hope to have the ability to have some type of occasion for the one-year anniversary.”
In terms of industrial clients, Migues stated First Nationwide staff will usually go to the companies to supply help.
“We actually get pleasure from constructing these relationships,” he stated. “For the reason that industrial clients can not at all times come into the financial institution, we encourage our staff to go to them if there’s a want.”
The First Nationwide Financial institution has places at 1331 Major Road in Jeanerette, 1801 Camellia Boulevard in Lafayette, 955 Ninth Road in Morgan Metropolis, 1902 Major Road in Franklin, 413 Jefferson Terrace Boulevard in New Iberia, 2502 West Major Road in Jeanerette (Drive-Via), 130 South Major Road in Loreauville and 215 Ralph Darden Memorial Parkway in Baldwin.
For extra data, go to www.yourfnb.com.
Comply with us on Fb @ The First Nationwide Financial institution of Jeanerette and on Instagram @yourfnb