DALLAS (CBSDFW.COM) – Rob Shearer’s three daughters, in third and 1st grades, and pre-Ok, spent their first day of faculty — at residence.
He mentioned, “They had been they had been excited to see their buddies just about and begin studying.”
They’re a couple of of the 157,000 Dallas ISD college students beginning the yr off just about.
When one couldn’t get onto Zoom, they known as the district solely to listen to a recording telling mother and father the district was experiencing technical difficulties.
Shearer mentioned, “So we ended up contacting them by way of the apps that the academics use to speak with and that supplied an awesome workaround.”
Throughout a information convention late Tuesday afternoon, Superintendent Michael Hinojosa mentioned one of many technology-related points centered across the district altering Zoom passwords to guard academics and college students.
“The error we made was pushing out the the best way to change your password too late, so we had a flood of cellphone calls. We mentioned name if in case you have issues, and so they did, in order that they introduced down the system,” he mentioned.
Hinojosa mentioned the district will launch a tutorial on the best way to change the password on their web site Wednesday, and that cellphone glitches could proceed due to the massive quantity of calls.
He mentioned the district additionally had issues distributing units to some college students.
Some new sixth grade college students didn’t obtain have units for his or her first day as a result of the district forgot they didn’t obtain them in fifth grade. “We had a couple of problems with not getting them their units in order that was a giant half and one thing we must always not have missed.”
He mentioned 90%of the units have been distributed, however that it might take a while to present out the remainder as a result of there’s no extra expertise in the primary warehouses.
The district must switch units from faculty to highschool.
Hinojosa visited Eddie Bernice Johnson Elementary College Tuesday morning to kick-off the yr.
Most college students can return to in-class instruction October fifth, however college students altering faculties, resembling these getting into kindergarten, center, and excessive faculties for the primary time, can return September 28.
Shearer welcomes that.
“We’re actually wanting ahead to getting again to head to head hopefully someday this fall,” he mentioned.
However he mentioned security is the precedence.
The Superintendent urged mother and father to return their surveys to allow them to get an correct rely of what number of college students will probably be returning to campuses for in-person instruction and what number of will keep digital.